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Easy Read

This page uses short sentences and simple words.
One idea at a time.

Plan management

A participant and trusted helper looking at an NDIS plan folder with a green tick.

Your plan

This page is about plan management.

Plan management helps with the money in your NDIS plan.

A plan manager beside a simple invoice with a large green tick.

What a plan manager can do

  • pay invoices for your supports
  • help you see how much money is left
  • help with money paperwork.

You still choose your supports and providers.

You stay in charge.

A participant choosing the folder picture from three ways to manage NDIS money.

Three ways to manage NDIS money

  1. You can do it yourself. This is called self-managed.
  2. A plan manager can help. This is called plan-managed.
  3. The NDIS can manage it. This is called agency-managed.
A participant holding a plan folder beside separate full containers representing supports and plan management.

Cost

If plan management is in your NDIS plan, it does not use money from your support budget.

Ask the NDIS if you would like plan management included in your plan.

A participant and trusted helper speaking by phone with a friendly team member.

Talk to Planique

Call 1300 880 976.

You can ask a family member, friend, carer or support person to help you.

Changing to Planique

A participant choosing one plan-management folder at a crossroads.

You can choose

You can choose your plan manager.

You can choose to change to Planique at any time.

A participant with a trusted helper making a calm phone call with a current plan manager.

Tell your current plan manager

Tell your current plan manager that you are changing.

We can help you write or send the message.

A participant putting a green tick consent card into an open folder with a support person nearby.

Your consent

We will ask for your consent before we talk with your current plan manager or help with NDIS steps.

We will explain what is happening in simple words.

A participant and support person looking at a calendar with two coloured days.

Time

When we have your consent and the details we need, we aim to set up your Planique account within 2 business days.

The whole change can take longer. It can depend on NDIS steps and your current plan manager.

A participant, provider and plan manager working together around an invoice with a green tick.

Working together

We will work with you, your providers and your current plan manager to reduce problems during the change.

Some invoices can take time to move across. We will tell you what is happening.

A participant holding their plan and choosing their supports, with a plan manager offering help beside them.

You are still in charge

You are still in charge of your supports.

We are here to help with the money side of your plan.

Need help or want to complain?

A participant using a phone with a trusted helper, with a heart and tick in a speech bubble.

Tell us

You can ask questions.

You can tell us if something is wrong.

You can ask someone you trust to help you contact us.

Contact Planique

Call 1300 880 976.

Email hello@planique.com.au.

Read our Privacy Policy.

If you want to complain, use our feedback and complaints page.